CLOUD ARCHITECT · GCP · GWS · M365 · HYBRID ENVIRONMENTS

Duaa El Hassan

I design the architecture that livesanywhere on the cloud where most organizations are actually stuck.

Istanbul · 9+ years · GCP · Google Workspace · M365 · IAM · MENA & Turkey

duaa.al@gmail.com LinkedIn → GitHub → ↓ DOWNLOAD CV
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ABOUT

Professional Summary

I'm a Cloud Architect specializing in Google Cloud Platform, Google Workspace, and hybrid Microsoft 365 environments · with 8+ years designing and delivering secure, scalable infrastructure across MENA and Turkey.

Most of my clients don't live entirely on Google or entirely on Microsoft. They live in between · and that's where I work.

My background combines presales and hands-on delivery: I run discovery workshops and build the PoCs, then I also architect and implement the solution. I've led migrations, designed enterprise IAM frameworks, and built cloud data pipelines for environments ranging from startups to 50,000-user enterprises.

I care about solutions that are not just technically sound · but that teams can actually adopt, maintain, and grow with. That means clean architecture, proper automation, and making sure the humans understand what was built and why.

8+
Years designing & delivering cloud architecture
50k+
Users across enterprise Workspace deployments
50%+
Processing time cut via cloud data automation
6
Google Cloud certifications active
CAREER TIMELINE

Developer → Engineer → Architect

FEB 2025 · PRESENT
NGC · Presales Cloud Architect
Cloud Architect & Team Lead
Own end-to-end cloud architecture: from presales discovery through solution design, implementation, and operations. Lead the technical team and evaluate emerging cloud technologies to keep client offerings current. Work across GCP, Google Workspace, and increasingly complex hybrid M365/GWS environments where identity, mail routing, and compliance span two ecosystems.
ArchitectureTeam LeadPresalesGCPHybrid M365/GWSIAM Design
MAY 2023 · FEB 2025
Presales Cloud Engineer
Designed tailored GCP and Workspace solutions for enterprise clients across Turkey & MENA. Ran technical workshops, built PoCs, managed migrations and change requests · serving as the technical bridge between sales and delivery.
GCPWorkspaceMigrationPoCMENA · Turkey
APR 2021 · APR 2023
iSolutions · Google Cloud & Workspace
Deployment Lead → Cloud Deployment Specialist
Led technical discovery and deployment for 50,000+ user environments · coordinating cross-functional teams, hosting global webinars, and breaking complex rollouts into achievable phases. As Cloud Deployment Specialist, managed IAM, automated operations via scripting, and resolved escalated issues across Google Cloud.
50k+ UsersIAMScriptingChange MgmtGlobal Webinars
APR 2019 · APR 2021
GWS Deployment Specialist
Mail Migration & Cloud Data Engineering
Migrated mail systems (Exchange → GWS), coordinated cross-functional delivery teams, and deployed cloud data infrastructure · Cloud SQL, BigQuery, Data Fusion. Achieved 50%+ reduction in processing time through architecture improvements and automation.
Mail MigrationBigQueryCloud SQLData Fusion50% Efficiency
OCT 2017 · APR 2019
Customer Support Engineer · MENA
Technical Support & Issue Resolution
Delivered proactive technical support across MENA. Built the client-facing communication skills and diagnostic depth that directly inform how I run presales discovery and workshops today.
Technical SupportMENAClient Relations
2016 · 2017
Software & Android Developer
ASRAS3 / AABCO · Lebanon · Freelance
Started as a Software Developer and freelance Android app developer. This foundation is why I think in systems · and why I can read code when reviewing automation scripts or API integrations in architecture work.
AndroidC#Software Dev
KEY ACHIEVEMENTS

Impact at Scale

🏢
50k+
USERS DEPLOYED
Enterprise-Scale Workspace Deployment
Led full technical discovery and deployment of Google Workspace for a 50,000+ user enterprise · including change management, global training, and phased migration coordination.
⚡
50%+
PROCESSING TIME REDUCED
Cloud Data Pipeline Automation
Engineered automated data pipelines using Cloud SQL, BigQuery, and Data Fusion · replacing manual workflows and cutting processing time in half for enterprise reporting environments.
🔗
Hybrid
GWS + M365 ARCHITECTURE
Cross-Platform Identity & Mail Design
Architected hybrid GWS/M365 environments including Entra ID SCIM provisioning, Exchange Mail User object design, split mail delivery routing, and cross-platform SSO federation.
🔐
IAM
ENTERPRISE SECURITY
Identity & Access Architecture
Designed and implemented enterprise IAM frameworks · SSO federation, OAuth, 2SV enforcement, and tenant restriction policies · across multi-cloud and hybrid enterprise environments.
🎤
Global
WORKSHOPS & WEBINARS
Technical Enablement
Conducted enterprise workshops, regional training sessions, and global webinars · making complex cloud architecture accessible to both technical teams and business stakeholders throughout the sales cycle.
🌱
WTM
WOMEN TECHMAKERS
Community & Mentorship
Women Techmakers Ambassador supporting and mentoring women in tech across Palestine and Lebanon. Active mentor on Manara, volunteer with Right To Play and the Amal Initiative.
TECHNICAL EXPERTISE

What I Actually Do

DIFFERENTIATOR
Hybrid GCP + GWS + M365 Architecture
Most architects specialize in one ecosystem. I design the seam between Google and Microsoft · where coexistence, identity federation, and mail routing have to work cleanly across both. This includes Entra ID SCIM provisioning to GWS, Exchange Mail User objects, split delivery with Mimecast, tenant restriction headers, and cross-platform compliance design.
Entra ID / Azure AD SCIM Provisioning Split Mail Delivery Tenant Restrictions Mimecast Exchange Coexistence Cross-platform SSO
CLOUD ARCHITECTURE
GCP & Google Workspace Design
End-to-end solution architecture on Google Cloud · from presales discovery and PoC through implementation and operations. Covers high-availability design, disaster recovery, multi-cloud, and Workspace enterprise deployments.
Google Cloud Platform Google Workspace GKE Cloud Run AWS Azure Disaster Recovery
SECURITY & IDENTITY
IAM, SSO & Access Control
Enterprise identity architecture including SSO federation, OAuth flows, 2SV enforcement, SCIM provisioning, and access policy design · across both Google and Microsoft identity planes.
IAM SSO OAuth 2SV SCIM Conditional Access Zero Trust
AUTOMATION & DATA
Scripting, Automation & Cloud Data
Automating cloud operations, migrations, and lifecycle management at scale. Building data pipelines that replace manual processing · and writing the PowerShell, Apps Script, and Shell that make it repeatable.
Google Apps Script PowerShell Shell C# BigQuery Data Fusion Looker Studio Cloud SQL
PRESALES & DELIVERY
Technical Presales & Client Architecture
Running discovery workshops, translating business requirements into architecture proposals, building PoCs, and presenting to both technical and executive audiences · then staying through delivery rather than handing off.
Discovery Workshops PoC Design Solution Selling Change Management Stakeholder Comms
INFRASTRUCTURE
Linux, Networking & Cloud Ops
Solid infrastructure foundation: Linux and Windows server administration, network architecture, cloud operations, and the kind of diagnostic depth that comes from years in technical support before moving into architecture.
Linux Windows Server MySQL Cloud Networking Generative AI Cloud APIs
CREDENTIALS

Education & Certificates

Education
Beirut Arab University
BE Computer Engineering · Lebanon
Dean's List · 4 Semesters  ·  GPA 3.0/4.0
Lebanese University
BS Psychology · Lebanon
Languages
Arabic
Native
100%
English
Proficient
85%
French / Turkish
Elementary
30%
Google Cloud Certificates
Cloud Digital Leader
Generative AI Leader
Professional Cloud Architect
Associate Google Workspace Administrator
Associate Cloud Engineer
Project Management
Cloud Security & Network Engineer
Professional Cloud DevOps Engineer
VIEW ALL ON CREDLY →
BEYOND THE SCREEN

The Human Side

My approach to technology has always been shaped by curiosity and the desire to build things that actually make sense to the people using them. I enjoy working at the intersection of people and systems · understanding the real constraint, simplifying the complexity, and making sure the solution doesn't require a manual to operate.

Outside of cloud architecture, I find clarity in looking up. Amateur astronomy is my reminder that most problems have perspective · and that the interesting questions are usually the ones that don't have obvious answers yet.

I'm also a strategic board game enthusiast, a DIY tinkerer, and a football fan. But honestly, the most chaotic part of my life is my home, which I shared at one point with seven cats. Two of them have proper names and personalities: Fustuk (pistachio · a British Shorthair with opinions about everything) and Sukkar (sugar · a Scottish Fold who has decided my keyboard is the warmest place in the apartment and therefore hers) along the main characters Jaffar and Batikha. The other three are theoretically supervised.

🐱 Fustuk & Sukkar have co-authored approximately 0 lines of working code, but have reviewed many.
Hobbies
🔭 Amateur Astronomy ⛰️ Hiking 🎲 Board Games 🔧 DIY 🐱 Cats (×7)
Community
Women Techmakers Ambassador · MENA
Manara · Mentor
Right To Play · Volunteer
TAP · Volunteer
Amal Initiative · Volunteer
Find Me Online
CREDLYCertificates → LINKEDINDuaa El Hassan → QWIKLABDuaa → GITHUBDuaa07 →